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Zaki, L.B., Purba, A., Nugraha, H. and Febria, D. 2025. A Needs-Based Analysis and Development of an English Language Skills Module for Front Office Employees at a Local Hotel in Batam. Indonesian Journal of EFL and Linguistics. 10, 2 (Nov. 2025), 301-317. DOI:https://doi.org/10.21462/ijefl.v10i2.941.